Returns & Refunds Policy
At Sobuy, we want you to be completely satisfied with your home furniture purchase. If a product doesn't fit your space, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Return
Contact our customer service team with your order number and the reason for the return to receive a Return Authorization.
Repack Your Item
Carefully disassemble the furniture and place it back in its original packaging with all hardware and assembly instructions included.
Ship It Back
Affix the provided shipping label to the box and drop it off at the nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned item, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing